About Dakota Systems

Dakota Systems helps manufacturers, distributors, publishers, financial institutions, and governments create intelligent content to power engaging digital experiences.

We’re consultants, content strategists, information architects, software developers, and systems integrators who design and deploy content solutions that make your digital transformation successful and sustainable.

We’re specialists in content management, product information management, publishing, localization, and change management. We help “jailbreak” content from legacy systems and documents to deliver online catalogs, knowledge bases, electronic manuals, chatbots, digital assistants, embedded customer help, and mobile apps.

Our solutions improve the quality, speed, and business impact of digital communications. Whether working with digital product catalogs, technical manuals, or scientific journals, we maximize digital ROI. Using proven analysis, design, and development techniques, we quickly and cost-effectively integrate business analytics with digital communication strategies for our customers.

Get in Touch

Headquarters

Dakota Systems, Inc.
35 E. Wacker Drive, Suite 1970
Chicago, IL 60601

Phone Numbers

1 888-834-2152 (Toll free U.S. Only)
1 312-263-4400 (International)
1 312-263-3400 (Facsimiles)

Email

General Inquiries:

info@daksys.com

Support:

support@daksys.com

Our Approach

Objective Analytical Process

Our business case development, RFP creation and vendor evaluation processes give our clients an objective, vendor-neutral analysis designed to provide an optimal solution for each project. To this end, we neither enter into exclusive distribution relationships with software firms nor do we directly offer software that might influence our technology evaluation services.

Fixed Price Deliverables

All of our professional services are offered at fixed price, with Dakota taking responsibility for providing the necessary resources to deliver. Any resources required by Dakota (sample documents, system access, technical personnel, etc.) are determined before projects begin.

User-centered Design

At Dakota, we believe that both product success and customer loyalty are the result of the quality of the user experience. If you make users central to your designs, in return they will not only improve your product, but also offer their allegiance. Build it for them, and they will use it. Usability attracts loyalty.

Customer Collaboration

Dakota uses a collaborative method that minimizes costs while leveraging both Dakota’s and our clients’ collective expertise. To accomplish this goal, Dakota works jointly with appointed client subject matter experts from various business groups (marketing, regulatory, IT, etc.) to ensure that adequate knowledge transfer takes place.

History

Founded

Dakota is established to meet the growing demands of technical publication integration services.

Starting to Grow

Added information architecture and training services.

Expansion of Services

Added production support and hosting services.

Our Platform

Introduced the Dakota Content Platform as a customizable framework for content solutions.

Digital Practice

Introduced professional services for Digital Product Content with a focus on PIM.

Today

Dakota continues to provide digital solutions and transformation services for clients worldwide.

Ready to start your digital transformation?

CONNECT WITH US TO LEARN HOW